10.0Excellent
Our trip to Italy was spectacular and a hidden gem that is worthy of mention is the Art Commercianti Hotel ... View more
Canada 04/10/2017
Our trip to Italy was spectacular and a hidden gem that is worthy of mention is the Art Commercianti Hotel in the heart of Bologna, Italy. These hotels are a family run and we were delighted to meet one of the Orsi family owners, Ilaria Orsi, in our historical boutique hotel. This hotel is a 12th century building brimming with charm and history. We loved everything about Bologna, especially the hotel and staff that constantly strove to deliver Remarkable Service. A notable example that validates the importance of the doing the “little things” was the morning breakfast and amazing cappuccino to kick-start our day. On two of the three mornings that we were there, Ilaria Orsi a owner of the hotel, personally made and served our cappuccino with a smile. I don’t know about you, but I’m pretty sure I have never had the hotel owner make or serve me coffee. This amazing hotel is a must when when visiting Bologna. Mike Mack and Bonita Lehmann (Alberta Canada)
Canada04/10/2017